Travel Watch – Hospitality and Health Update
The safety and well-being of our guests, employees, and community is our highest priority.
We will keep you updated with our efforts to ensure a safe and healthy experience as this recovery evolves. Our promise of a great escape remains – thank you for trusting us to be your home away from home.
Masks: Masks and face coverings are no longer required. In concurrence with CDC guidance, we encourage all unvaccinated persons to continue wearing masks or face coverings in public areas, and guests or staff who are more comfortable wearing them to continue to do so. Masks will remain available for our guests and staff to use.
Safety and Sanitation
We have always maintained health and sanitation standards beyond those required by the Health Department and have increased our efforts to further address public safety concerns. We will continue monitoring guidelines from health authorities and provide immediate support and training to our teams as needed.
- Robust sanitation protocols, with department specific procedures for all guest rooms, public spaces, and employee areas
- Ensure proper employee handwashing and hygiene
- Comprehensive safety training for employees with frequent guest contact
- CDC approved sanitizers applied in every guest room and public area, with special attention to high touch items
- Frequent disinfecting of all nonporous surfaces in public and communal areas
- Development of Sanitation Officer to ensure best practices and adaptability with evolving guidelines
- Sanitation stations are available in the lobby and public areas, and masks are available for guests upon request
Property Amenities
Some of our traditional amenities are modified or suspended during this time.
- Our pool and hot tub are open for use! Availability is subject to change without notice per state restrictions, we appreciate your understanding.
- Though our breakfast area has limited seating, small breakfast items are available for pick-up each morning.
- Our guest laundry facility is now open to use
- Routine daily housekeeping service has been suspended. Additional supplies are available upon request.
Safe and Responsible Travel
We appreciate your support and understanding as we navigate this changing landscape together.
- Check – In: Please call ahead if you are arriving before check-in time to check on the status of your room. We ask that one person from your party check-in at the lobby. Please have your photo ID, credit card, and license plate number ready for check in.
- Housekeeping Service: Stayover service is available by request. Please contact the front desk to make requests. If you ask for service, please be aware we ask that the room be vacated or only one person remain in the room to maintain the recommended six feet of social distance.
- Maintenance Assistance: Maintenance assistance is available while you are out of the room. In the event of an maintenance emergency, you can remain in the room and we ask that you maintain six feet of social distance with our staff.
- Social Distancing: Please follow recommended social distancing guidelines (six feet) when near other guests, in communal areas, and when interacting with our team.
- Community: Many of the services and businesses in our community have been affected by the pandemic, or the re-opening restrictions. Our team is happy to assist with up to date information on restaurants and attractions during your stay.
- Check-out: A contactless check-out is encouraged. You are welcome to call the front desk when you depart and we’ll confirm charges and email a receipt.
- If you or any members of your party are sick or showing symptoms, please stay home.
Moving Forward
We will remain adaptable and ready to respond swiftly with timely training and adjustment as guidance changes, keeping our commitment to your wellbeing, and that of our employees and community, the highest priority – along with the promise of a great escape.
We welcome your calls and inquiries if you have questions, concerns, or feedback. Thank you again for your continued confidence and support – we look forward to welcoming you soon.
